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How do I use my wax melts safely?
Wax melts are very easy to use. You simply take your wax melt and place one or more in your warmer or melter. Then light your tea light or turn on your heat warmer if it is electric. When you are finished using them, you just turn off or remove the heat source and the wax will solidify until you are ready to use it again.
When will my order be dispatched?
We aim to dispatch orders within 1-2 working days or 3-5 working days, depending on which option you choose at checkout. However if you need something urgently please let me know and I'll make sure it gets to you at an agreed time.
What are the wax melts made of?
We use an soy wax with all of our products. Soy wax is a non hazardous base for our melts which is much better to burn within your home than a paraffin based equivalent. Using soy wax allows us to create a longer lasting and stronger smelling scent throw meaning you can burn just one snap cube multiple times. Using soy wax means that our melts won’t release toxins into the air as they burn, meaning you can enjoy the luxury of home fragrance without the worry. All glitters used in our bars are fully biodegradable. All plastic is fully recyclable along with all packing.
What if I am not happy with my order?
If there are any issues with your order please do not hesitate to contact us and we will get this sorted for you as soon as possible.
How will my order arrive?
Your order will arrive in beautiful pink packaging at no extra cost! We pride ourselves on our packaging and we want you to enjoy luxury home fragrance at an affordable price. All bars are hand poured so may sometimes look a little different when they arrive to your home in regards to colour and glitter but we always aim to achieve the same product displayed in our photos.
The Highland Wax Boutique
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